At CFG Merchant Solutions, we take security very seriously.
CFG Merchant Solutions Compliance and Security teams establish policies and controls, monitor compliance with those controls, and prove our security and compliance to third-party auditors.
Our policies are based on the following foundational principles:
Access should be limited to only those with a legitimate business need and granted based on the principle of least privilege.
Security controls should be implemented and layered according to the principle of defense-in-depth.
Security controls should be applied consistently across all areas of the enterprise.
The implementation of controls should be iterative, continuously maturing across the dimensions of improved effectiveness, increased auditability, and decreased friction.
CFG Merchant Solutions standards are based on SOC2 standards. [maintains a SOC 2 Type II attestation. Our SOC 2 Type II report and ISO 27001 certificate are available on our Trust Center.]
CFG Merchant Solutions maintains compliance with
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All datastores with customer data, in addition to S3 buckets, are encrypted at rest. Sensitive data also use field-level encryption. This means the data is encrypted even before it hits the database so that neither physical access, nor logical access to the database, is enough to read the most sensitive information.
CFG Merchant Solutions uses TLS 1.2 or higher everywhere data is transmitted over potentially insecure networks. We also use features such as HSTS (HTTP Strict Transport Security) to maximize the security of our data in transit. Server TLS keys and certificates are managed by AWS and deployed via Application Load Balancers.
Encryption keys are managed via AWS Key Management System (KMS). KMS stores key material in Hardware Security Modules (HSMs), which prevents direct access by any individuals, including employees of Amazon and CFG Merchant Solutions. The keys stored in HSMs are used for encryption and decryption via Amazon’s KMS APIs.
Application secrets are encrypted and stored securely via AWS Secrets Manager and Parameter Store, and access to these values is strictly limited.
CFG Merchant Solutions engages with one of the best penetration testing consulting firms in the industry at least annually.
All areas of the CFG Merchant Solutions product and cloud infrastructure are in-scope for these assessments, and source code is fully available to the testers in order to maximize the effectiveness and coverage.
We make summary penetration test reports available via our Trust Center.
CFG Merchant Solutions requires vulnerability scanning at key stages of our Secure Development Lifecycle (SDLC):
Static analysis (SAST) testing of code during pull requests and on an ongoing basis
Software composition analysis (SCA) to identify known vulnerabilities in our software supply chain
Malicious dependency scanning to prevent the introduction of malware into our software supply chain
Dynamic analysis (DAST) of running applications
Network vulnerability scanning on a period basis
External attack surface management (EASM) continuously running to discover new external-facing assets
All corporate devices are centrally managed and are equipped with mobile device management software and anti-malware protection. Endpoint security alerts are monitored with 24/7/365 coverage. We use MDM software to enforce secure configuration of endpoints, such as disk encryption, screen lock configuration, and software updates.
CFG Merchant Solutions uses a risk-based approach to vendor security. Factors which influence the inherent risk rating of a vendor include:
– Access to customer and corporate data
– Integration with production environments
– Potential damage to the CFG Merchant Solutions brand
Once the inherent risk rating has been determined, the security of the vendor is evaluated in order to determine a residual risk rating and an approval decision for the vendor.
CFG Merchant Solutions secures remote access to internal resources using SonicWall NetExtender on an as-needed basis.
CFG Merchant Solutions provides comprehensive security training to all employees upon onboarding and annually through educational modules. In addition, all new employees attend a mandatory live onboarding session centered around key security principles. All new engineers also attend a mandatory live onboarding session focused on secure coding principles and practices.
CFG Merchant Solutions’ security team shares regular threat briefings with employees to inform them of important security and safety-related updates that require special attention or action.
CFG Merchant Solutions uses Azure SSO to secure our identity and access management. We enforce the authentication factors using MFA requiring one-time codes via an authenticator such as Microsoft Authenticator.
CFG Merchant Solutions employees are granted access to applications based on their role, and automatically deprovisioned upon termination of their employment. Further access must be approved according to the policies set for each application.
At CFG Merchant Solutions, data privacy is a first-class priority—we strive to be trustworthy stewards of all sensitive data.
CFG Merchant Solutions maintains an active Privacy Shield membership.
CFG Merchant Solutions evaluates updates to regulatory and emerging frameworks continuously to evolve our program.
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